My Best Friend - Dog Walking App

My Best Friend aims to refine its UX research and complete the UI design for a mobile platform connecting dog owners with local walkers. Focused on flexibility and ease of booking, the design ensures a seamless transition from the app to real-world pickups. Through user research, wireframing, and testing, the project prioritizes an intuitive experience, keeping users engaged while simplifying the booking process.

Role

UI Design

Industry

Applications

Duration

1 Month

app on iphone
app on iphone
app on iphone

About My Best Friend

My Best Friend is a mobile platform designed to connect dog owners with trusted local walkers. Focused on convenience and flexibility, the app makes booking a dog walker seamless—whether on short notice or as part of a regular schedule.

Research & Insights

We conducted market research and user interviews to understand dog owners’ needs. Key findings revealed that booking flexibility is essential, with users requiring on-demand and recurring walk scheduling. These insights shaped the platform’s user-centered design.

Design Process

  • User Flow & Wireframing: Mapped out essential screens and refined the structure through low-fidelity sketches.

  • Mid-Fidelity Prototyping: Created interactive wireframes and conducted user testing to validate ease of use.

  • UI Development: Designed a clean, intuitive interface that ensures a smooth experience from booking to dog pickup.

About My Best Friend

My Best Friend is a mobile platform designed to connect dog owners with trusted local walkers. Focused on convenience and flexibility, the app makes booking a dog walker seamless—whether on short notice or as part of a regular schedule.

Research & Insights

We conducted market research and user interviews to understand dog owners’ needs. Key findings revealed that booking flexibility is essential, with users requiring on-demand and recurring walk scheduling. These insights shaped the platform’s user-centered design.

Design Process

  • User Flow & Wireframing: Mapped out essential screens and refined the structure through low-fidelity sketches.

  • Mid-Fidelity Prototyping: Created interactive wireframes and conducted user testing to validate ease of use.

  • UI Development: Designed a clean, intuitive interface that ensures a smooth experience from booking to dog pickup.

Mood Board
Mood Board
Mood Board
components for screens
components for screens
components for screens

Seamless Booking & Real-World Integration

The app ensures an effortless transition from scheduling a walk to the actual dog pickup and handoff. By reducing decision fatigue with a streamlined booking process, the design keeps users engaged while maximizing convenience.

My Role

As the UI lead, I focused on creating an engaging and functional design while incorporating feedback from fellow designers. My responsibilities included:

  • Desk Research & User Interviews

  • Concept Development & Wireframing

  • User Testing & UI Optimisation

The Challenge

How do we create an app that makes finding a reliable dog walker easy and stress-free? The solution: A seamless, flexible UI that allows dog owners to book a walker anytime, ensuring their pets get the care they need, when they need it.

different devices with app
different devices with app
different devices with app
woman on app on train
woman on app on train
woman on app on train
woman on app
woman on app
woman on app

Reflections on My Best Friend Project

Working on My Best Friend was an exciting challenge in designing for real-world convenience. The project reinforced the importance of user research in shaping intuitive experiences—understanding that dog owners needed flexibility and ease was key to crafting a seamless booking flow.

Through wireframing, prototyping, and testing, I saw firsthand how small UI adjustments could enhance usability. Ensuring a smooth transition from the app to real-world dog pickups highlighted the role of design in simplifying everyday tasks.

Collaborating with other designers and gathering feedback strengthened my approach, emphasizing the power of iteration in refining a user-centered product. This experience deepened my understanding of balancing function and aesthetics to create solutions that truly work for users.

Reflections on My Best Friend Project

Working on My Best Friend was an exciting challenge in designing for real-world convenience. The project reinforced the importance of user research in shaping intuitive experiences—understanding that dog owners needed flexibility and ease was key to crafting a seamless booking flow.

Through wireframing, prototyping, and testing, I saw firsthand how small UI adjustments could enhance usability. Ensuring a smooth transition from the app to real-world dog pickups highlighted the role of design in simplifying everyday tasks.

Collaborating with other designers and gathering feedback strengthened my approach, emphasizing the power of iteration in refining a user-centered product. This experience deepened my understanding of balancing function and aesthetics to create solutions that truly work for users.

Other projects

© Copyright 2025 by James Grove

© Copyright 2025 by James Grove

© Copyright 2025 by James Grove